User
Good afternoon,

Welcome Back, John!

All systems running smoothly

0 Active
0 Completed
A+ Rating
Total Mileage 0
2.4%
Monthly Spend $0
15%
Next Service Mar 12
In 11 days
Vehicle Health 0%
Optimal

ACTIVE REQUESTS

0 2 new this week

COMPLETED

0 Total services completed

UPCOMING

0 Scheduled for next week

SAVED VEHICLES

0 Registered vehicles

Spending Overview

Services Parts Maintenance

Vehicle Health

Good
98% Optimal
Engine100%
Brakes95%
Tires78%
Battery92%

Spending Breakdown

$4,820 Total Spent
Engine & Tune — 40%
Maintenance — 30%
Detailing — 20%
Parts — 10%

Activity Feed

Oil Change completed for BMW M4

2 hours ago

Appointment booked — Engine Service on Mar 12

1 day ago

Tire pressure low — Mercedes-AMG GT front left

2 days ago

You rated Mike R. ★★★★★

3 days ago

Invoice #1247 paid — $245.00

5 days ago

Warranty extended — BMW M4 until 2028

1 week ago

Loyalty Rewards

2,480 Points
GOLD MEMBER

520 pts to Platinum tier

15% off services
Priority booking
Free annual detailing

My Vehicles

Total Vehicles2
Registered
Combined Mileage32,520
1.8%
Warranty Active2/2
All covered
Avg Health96%
Excellent
BMW M4 PRIMARY

BMW M4 Competition

VMX-2024
24,180 mi
68% Fuel
2024 Model
Alpine White
Health
98%
Mercedes AMG SECONDARY

Mercedes-AMG GT

AMG-2025
8,340 mi
91% Fuel
2025 Model
Obsidian Black
Health
94%

Appointments

Confirmed1
Ready
Pending2
Awaiting
This Month3
Scheduled
Cancelled0
None

Scheduled Appointments

12MAR

Full Engine Service

BMW M4 Competition 10:00 AM — 2:00 PM Bay 3 — Velocity Main Shop
Confirmed Est. $680
20MAR

Tire Rotation & Balance

Mercedes-AMG GT 9:00 AM — 11:00 AM Bay 1 — Velocity Main Shop
Pending Est. $220
28MAR

Brake Pad Replacement

BMW M4 Competition 1:00 PM — 3:30 PM Bay 5 — Velocity Main Shop
Pending Est. $350
28FEB

Engine Oil Change

BMW M4 Competition 10:00 AM — 11:30 AM
Done $189

Service History

Total Services18
All time
Total Spent$4,820
Lifetime
Avg Rating4.9
Excellent
Fav TechnicianMike R.
8 services

Complete History

ServiceVehicleDateCostTechnicianRatingStatus
Engine Oil ChangeBMW M4 CompetitionFeb 28, 2026$189.00
Mike R.
★★★★★Completed
Wheel AlignmentMercedes-AMG GTFeb 15, 2026$245.00
David K.
★★★★★Completed
Brake Fluid FlushBMW M4 CompetitionFeb 3, 2026$120.00
Sarah L.
★★★★☆Completed
Performance Tune-UpBMW M4 CompetitionJan 22, 2026$480.00
Mike R.
★★★★★Completed
A/C System CheckMercedes-AMG GTJan 10, 2026$95.00
David K.
★★★★★Completed
Premium DetailingBMW M4 CompetitionDec 20, 2025$350.00
Sarah L.
★★★★★Completed
Transmission ServiceMercedes-AMG GTNov 15, 2025$720.00
Mike R.
★★★★★Completed
Suspension CheckBMW M4 CompetitionOct 28, 2025$310.00
David K.
★★★★☆Completed

Invoices & Billing

Paid$4,280
All clear
Pending$540
1 invoice
Overdue$0
None
Total Invoices14
All time

Invoice List

Invoice #ServiceVehicleDateAmountStatusAction
#INV-1250Full Engine ServiceBMW M4Mar 12, 2026$680.00Pending
#INV-1249Engine Oil ChangeBMW M4Feb 28, 2026$189.00Paid
#INV-1247Wheel AlignmentMercedes-AMGFeb 15, 2026$245.00Paid
#INV-1245Brake Fluid FlushBMW M4Feb 3, 2026$120.00Paid
#INV-1240Performance Tune-UpBMW M4Jan 22, 2026$480.00Paid
#INV-1238A/C System CheckMercedes-AMGJan 10, 2026$95.00Paid

Analytics & Insights

Avg Monthly Cost$803
8%
Service Frequency2.3x
Per month
Avg Wait Time2.1 hrs
12%
Money Saved$720
Loyalty perks

Cost Trend Analysis

Your Spend Avg Customer

Service Category Split

Engine Work
40%
Maintenance
25%
Detailing
15%
Tire & Brakes
12%
Electrical
8%

Cost per Vehicle

BMW M4 Competition

$3,150 total
65%

Mercedes-AMG GT

$1,670 total
35%

Monthly Comparison

February 2026
$434
January 2026
$575
December 2025
$350
November 2025
$720
October 2025
$310

Messages

Mike R. 2h ago

Your BMW M4 oil change is complete! Everything looks great...

1

David K. 1d ago

Hi John, your Mercedes alignment is scheduled for the 20th...

2

Sarah L. 3d ago

Brake pad assessment shows you'll need replacement soon...

1

System Alert 5d ago

Tire pressure notification for your Mercedes-AMG GT...

Mike R.

Senior Technician • Online

Hey John! Just finished up the oil change on your BMW M4. Used the Castrol EDGE 5W-30 as requested.

2:15 PM

I also noticed your air filter could use a replacement next visit. Not urgent but worth keeping in mind.

2:16 PM

Thanks Mike! Great work as always. I'll get the air filter done during the engine service on the 12th.

2:30 PM

Perfect plan! I'll make a note on the appointment. See you then! 👍

2:32 PM

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